FREQUENTLY ASKED QUESTIONS

I am a beginner. Is the class too advanced for me? Not at all. The workouts can be adjusted on the spot to accommodate all fitness levels. Your instructor will provide you with modifications to ensure that you get the same level of challenge while working within your current abilities. 

I have been exercising for years. Is the class too basic for me? Nope! The workouts can be adjusted on the spot to accommodate all fitness levels. Your instructor will provide you with advanced exercises to ensure that you get an added challenge for your current abilities. You may find that these workouts are just the change of pace your workout routine needs! 

There are lots of class choices. How do I pick the one that's right for me? Try them all! Seriously, though, your best approach would probably be to try a kickboxing class, since that offers the greatest variety, and then go from there.

How old does my child have to be to participate in a Girl Fight class? It really depends more on maturity level than age. We recommend a minimum of 10 years old, but as long as your child can follow the class instructions and keep up with the changing activities during the flow of class, it should be fine. If you have specific questions, feel free to contact us

Do I need to sign up ahead to take a class? Yes, due to Girl Fight's popularity, classes can often fill up quickly and space is limited. In order to secure your spot in any class, we recommend that you sign up ahead of time using our online scheduling system here. If you do not register for a class, we cannot guarantee you will have a spot.  

Please note that any class participant or anyone who takes advantage of Girl Fight Fitness's services will be asked to sign our Liability Agreement before their first workout.

What do I need to bring for my first class? Please come to class with clean athletic shoes to change into for the class (no outdoor shoes please -- this helps us keep the studio and equipment clean for you). Wear comfortable workout clothes and bring water to drink during exercise. If you sweat a lot, it might also be a good idea to bring a towel. For the Girl Fight kickboxing classes, if you own boxing gloves, you can bring those too. If you do not own a pair of boxing gloves, no worries! There are sets available at the studio that you can borrow for the duration of the class. And if you would like to purchase a pair, check the next question below for our recommendations.  

What boxing gloves do you recommend for class? Women have had success using many different types of gloves in our classes, including full boxing gloves and fingerless MMA-style gloves. For beginners, we usually recommend the full boxing gloves because they provide the most wrist support and hand protection. Here are the kinds we recommend that offer a good balance of durability for the price (click on the image to be directed to the Amazon product page).

How do I cancel my reservation? Log into your account, click on the "Home" tab, and find the section labeled "Reservations in Upcoming Classes." If you need to cancel your reservation, click "cancel reservation" next to the class. NOTE: All class cancellations must occur via the Online Scheduler. Girl Fight will not accept cancellations made via phone or email.  

What is your class cancellation policy? To ensure ample time for people to get into the classes they want to take, and to make sure people are committed to taking class once they sign up, you have up until 2 hours before the class start time to cancel your reservation online without penalty. Class cancellations cannot be accepted via phone or email and must be performed using the Online Scheduler.

After 2 hours before class, you will be marked as a Late Cancel or No Show. The following penalty will take place:  

  • If you purchased a single drop-in class, you lose the class.  
  • If you have an unlimited monthly membership, a $5 No-Show fee will be charged to your credit card on file.  

NOTE: In the events of emergencies (sudden illness, car trouble, etc.), please contact info@girlfightfit.com to explain the circumstance and avoid a No-Show penalty.

I heard you have a customer loyalty program. How does that work? We realize that too many gyms give discounts to the NEW members and don't give back to the customers that have proven amazing loyalty and support. As a result, we want to reward you for your loyalty and for being an awesome part of our Girl Fight community! 

For each year you have been coming to Girl Fight with an uninterrupted (no cancellations or pauses) membership, you will receive a reduction in your monthly membership fee as follows:  

  • Year 1 = Normal price
  • Year 2 = $10/month discount from normal price  
  • Year 3 and beyond = $20/month discount from normal price  

Your reduced rate is also protected against any potential future price increases. As long as you remain a member, that is the rate that you'll pay.  

Retaining your savings is based on maintaining a continuous membership; if you cancel or pause your membership, you forfeit your loyalty savings. Loyalty savings cannot be combined with any other discount or offer.  

How do I change, pause, or cancel my membership? We make our membership change policy super simple. There are no hidden fees or penalties, we just require sufficient written (email) notice prior to your membership renewal term so that we have enough time to make the billing changes.  

Here are our change policies based on your membership type:  

  • Month-to-Month: 30 days' written notice before your next billing date. If notice is given with less than 30 days' notice before your next billing date, your next bill will still go through as normal (and your membership will be active for an additional month). After that time, your membership change will take effect. 
  • 6-Month Membership: Due to the savings and/or incentives given to you for locking in for a 6-month term, no changes, pauses, or early cancellations are permitted. After the 6-month term ends, your membership may be cancelled (depending on the membership type, it may end automatically; if month-to-month, we require 30 days' written notice before the end date to cancel before the next renewal). 

NOTE: Any pauses or cancellations will result in the forfeiture of any customer loyalty discounts (both previously-earned discounts and any time accruals towards the next discount). 

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